Are you Canadian?

// // October 13th 2009 // Advertising + Marketing + Web Design

Two weeks ago my wife dug out some Fall felt stickers from the closet for our daughter. Delighted, my daughter stuck one of them on my shirt before I walked out the door to work.

It was a red leaf.

Red Leaf

Being a bit sentimental, I left the red leaf on my shirt for the day. That decision led to a renewed appreciation for the power of iconography.

Are You Canadian?

That was one of the first things a co-worker asked me that day. The question seemed rather random and out of left field. In reaction to my puzzled expression, he pointed to the red leaf.

Later that day another co-worker asked if I liked maple syrup. And yet another started up a conversation about the upcoming hockey season. (Go Flyers!)

The Power of Iconography

I suppose it does look like the Canadian maple leaf. And the sticker was out of place and likely attracted attention. But all that aside, I wasn't wearing a Canadian flag sticker. It was a simple, small red leaf.

The meaning that this red leaf conveyed was impressive. A single red leaf created an instant association with Canada and then, like a needle skipping on a vinyl record, to maple syrup and hockey. A stream of data, of experience, of knowledge, was trapped inside that red leaf.

How does that happen?

Semiotics

Semiotics, or the study of signs, helps explain how a simple red leaf can have such a profound impact. The field of semiotics is both dense and ambiguous, filled with academic rhetoric and debate. Even a beginner's guide to semiotics clocks in at over 5,500 words.

The main elements of semiotics are syntax, semantics and pragmatics, described in as follows in an icon design article.

  • Syntax: the internal grammar of parts that enable a properly formed sign to be parsable by someone or some system—think of the computer throwing a “syntax error”
  • Semantics: the intending meaning of the sign by the maker(s) of it
  • Pragmatics: how the sign is received, perceived, and acted upon by some person or interpreter by the confluence of syntax and semantics; the resulting effect

Pragmatics is where it really gets interesting in my opinion. Pragmatics deals with the impact of context and experience as it is applied to the perception of signs.

Now, back to the red leaf.

The syntax is fine. You know it's a leaf. However, the intended meaning (semantics) changed through the prism of pragmatics.

The bag of colored leaves was intended to be a sign of Fall. Yet, the one red leaf taken out of context is instead perceived to be a sign of Canada, which opened up a whole new flood of associations based on personal experience and perspective.

Icons and Marketing

The Internet is a vast landscape of icons. My red leaf experience reminds me that iconography can be a very effective marketing tool. It is done wrong and badly for the most part, but when done well can have a tremendous impact. (For more on semiotics and advertising I recommend the retro semiotics hypercard essay from Thomas Streeter at the University of Vermont.)

The challenge is figuring out how to create icons that unlock that stream of data. Creating icons that tap into shared experiences and personal histories can deliver a tone to your website that you simply can't convey otherwise.

The Icon Test

Sometimes you're capitalizing on ancient archetypes and sometimes they can be recent and repetitive shared experiences. Don't believe me? Lets try a little icon experiment. I'm going to show you an icon of sorts.

Tell me what you instantly think about after seeing it.

Twitter Bird Icon

Post the first three words that came into your mind in your comment.

Postscript: Leave A Comment // Subscribe (RSS Feed)

The Next Post:
The Previous Post:

Comments About Are you Canadian?

// 6 comments so far.

  1. Micah // October 14th 2009

    Twitter, Songbird, Blue

    Oddly enough (or maybe this was your point) that isn’t the Twitter icon. It is the icon for Twitterific: http://iconfactory.com/software/twitterrific

    Twitter’s official bird has undergone a couple of iterations. Despite the fact that they haven’t stuck with a single look, they’ve managed to get our minds to relate just about any small blue bird with Twitter.

  2. AJ Kohn // October 15th 2009

    Micah,

    Spot on. The fact that the icon I used is not actually a Twitter icon is precisely one of the points I was trying to make.

    In the context of the Internet and the Web 2.0 world (of which this blog is lumped into to some degree) a blue bird (of nearly any sort) may trigger an association with Twitter. That’s a powerful sort of marketing.

    My other point is what feelings that blue bird (and it’s mental association with Twitter) elicits from a viewer. Your mind might skip to themes like microblogging, social media and the number 140.

    But depending on your experience with Twitter, microblogging and social media you might associate those things with brilliant, cutting-edge and fun or fad, over-hyped and inane.

    So even if the icon trips the right brand, it can still produce a very different data stream based on your own experience. And in aggregate that data stream will change as Twitter’s place in the Web 2.0 landscape changes.

    Thanks for reading and participating!

  3. Micah Wittman // October 15th 2009

    Yep, got me too. I _didn’t_ think of Twitterific specifically, just the Twitter / its ecosystem.

    Also, with the red leaf, it was instantly Canada/Canadian. Of course I l’ve lived there for 15 years now.

  4. Dan M // October 19th 2009

    Great post! I actually thought of Molson Canadian (the beer) upon seeing the red leaf, because their logo is a red leaf in that kind of one-off shape. The bird is a great example too, because even if Twitter dropped dead tomorrow, many people would still associate any blue bird icon with it for the foreseeable future.

  5. aj kohn // October 27th 2009

    Micah,

    Interesting how one red leaf can have such an impact. Though you have a special context because you’ve been living there for 15 years.

    Dan,

    Molson! Yes, that makes a good deal of sense and still skitters down the same Canadian theme. And you’re right, if Twitter were to drop dead tomorrow it would take quite a long time for the blue bird icon to take on any other meaning.

    Thank you both for reading and commenting.

  6. Penfold // January 15th 2010

    Blue, bird, post

Who Are You?

Your Email Address

Your Website

You can follow any responses to this entry via its RSS comments feed. You may also leave a trackback by clicking this link.